Banking Insights

June 13, 2022  |  by Juergen Kisters

Be it driving growth or reducing costs, modern technology enables financial institution to transform their operations while fulfilling their consumers’ needs for innovation, security, and flexibility. Change must occur to meet the requirements of more digital-oriented consumers and compete with other digital-only competitors.

May 30, 2022  |  by Diebold Nixdorf

With customers expecting more every day, financial institutions need to ensure their current platform offering provides the meaningful customer experience modern consumers expect; this is where product experience (PX) becomes critical.

May 23, 2022  |  by Michael Engel

Strong partnerships deliver strong results across every sector, and the payments arena is no exception. As banks move to modernize existing payment systems, they no longer want a traditional customer-supplier relationship, but one built on partnership.

May 02, 2022  |  by B. Scott Harroff

In this blog, we take a closer look at data attacks and effective methods to prevent them. While financial losses for banks may not be an immediate issue here, the risk is still large as the damage to the brand can be significant.

March 07, 2022  |  by Diebold Nixdorf

Banks must be able to integrate the latest payment solutions, including real-time payments, into a single ecosystem in order to respond to new uses among consumers, who are eager to adopt flexible mobile payment methods, and offer them a transparent multi-channel experience.

February 14, 2022  |  by Nirantak Kumar

From cardless transactions to interactive video teller, advanced marketing at the ATM and more, you need to think strategically about your branch transformation and digital strategies, so you have an answer to the pivotal channel-choice question.

February 07, 2022  |  by Michael Engel

Once banks break from the traditional, channel-centric approach that often stifles innovation, they'll be able to offer dynamic digital ecosystems that match customers' need for the "always on" solution.

January 10, 2022  |  by Diebold Nixdorf

Doing nothing isn't the way to go, but a Big Bang approach is risky and expensive. A phased, agile approach to updating payments platforms is less risky and allows banks to ramp up legacy systems step-by-step, channel by channel, and transaction by transaction.

December 06, 2021  |  by Diebold Nixdorf

The “instant coffee” phenomenon revolutionized the retail industry, embedding your payment in the ordering process. As instant payments, loyalty cards and other alternative methods gain popularity, are you prepared to process those payments types?

October 28, 2021  |  by Diebold Nixdorf

“Instant payments.” It’s a term that’s been talked about for years, but in practice (if you exclude the use of cash) it’s less than a decade old. So, what does it really mean? And why is it so important in today’s payments space?